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mmi CellCut and SmartCut Service Contracts

Preventive Maintenance to insure system integrity and trouble free daily operation.
       
  • Clean and align optical laser path
  • Verify laser power and focus to factory specifications.
  • Align and calibrate stage: motion and speed for optimum accuracy
  • Clean and align camera
  • Verify laser controller and all safety interlocks
  • Align and calibrate caplift for precision lift of dissection
  • Test and upgrade, (where applicable) all PC and software functions.
  • Clean, align and test microscope for flawless integration with CellCut and SmartCut.
  • Clean and align Fluorescence system if applicable
  • Instrument training or refresher training for new and previous users included with Optimum or Premium Service Contract.
 
CellCut and SmartCut Service Contract Agreements.
       
  • Basic Service Contract
    (One preventive maintenance (P.M.) visits per year)
    • One annual service visit for Basic, two for Basic Plus including travel and labor. Parts are excluded.


  • Optimum Service Contract
    (Max. two visits per year. P.M. or requested service)
    • Two annual service visits including travel and labor and parts. Additionally you receive a 5% discount on all your consumables or upgrade orders. *Requires a billable service inspection to qualify the system


  • Premium Service Contract
    (Max. three visits per year. Use any combination of P.M. or requested service.)
    • Three annual service visits including travel, labor and parts. Additionally you receive a 10% discount on all your consumables or upgrade orders. *Requires a billable service inspection to qualify the system.
 
Product Power points
       
  • Keep your system running smooth, reliable and ready for all your experiments.
  • Extend the lifetime of your investment.
  • Schedule service, as you need it without the delay of purchase order requests.
  • Stay up-to-date with MMI new developments and upgrades.
  • Receive a discount on consumables
  • Establish a long-term and personal relationship with MMI. We want to insure your success and satisfaction.

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