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mmi CellCut and SmartCut Service Contracts |
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| Preventive Maintenance to insure system integrity and trouble free daily operation. |
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- Clean and align optical laser path
- Verify laser power and focus to factory specifications.
- Align and calibrate stage: motion and speed for optimum accuracy
- Clean and align camera
- Verify laser controller and all safety interlocks
- Align and calibrate caplift for precision lift of dissection
- Test and upgrade, (where applicable) all PC and software functions.
- Clean, align and test microscope for flawless integration with CellCut and SmartCut.
- Clean and align Fluorescence system if applicable
- Instrument training or refresher training for new and previous users included with Optimum or Premium Service Contract.
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| CellCut and SmartCut Service Contract Agreements. |
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- Basic Service Contract
(One preventive maintenance (P.M.) visits per year)- One annual service visit for Basic, two for Basic Plus including travel and labor. Parts are excluded.
- Optimum Service Contract
(Max. two visits per year. P.M. or requested service) - Two annual service visits including travel and labor and parts. Additionally you receive a 5% discount on all your consumables or upgrade orders. *Requires a billable service inspection to qualify the system
- Premium Service Contract
(Max. three visits per year. Use any combination of P.M. or requested service.)- Three annual service visits including travel, labor and parts. Additionally you receive a 10% discount on all your consumables or upgrade orders. *Requires a billable service inspection to qualify the system.
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| Product Power points |
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- Keep your system running smooth, reliable and ready for all your experiments.
- Extend the lifetime of your investment.
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Schedule service, as you need it without the delay of purchase order requests.
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Stay up-to-date with MMI new developments and upgrades.
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Receive a discount on consumables
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Establish a long-term and personal relationship with MMI. We want to insure your success and satisfaction.
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